At the heart of our customer service

After sales service

A team of experienced technicians is dedicated to the after-sales service within our production site.

From the oldest to the most recent machines, they will be able to make a precise diagnosis of the problems encountered and offer you the best repair solutions.

We ensure the availability of spare parts for models up to 15 years old.

If you have a question or a problem with a piece of equipment, contact us


+33 (0) 232808140

Contact form

or at

Before sending us any equipment

  1. Please fill in the form below as accurately as possible. Please feel free to attach photos and videos.
  2. You will receive a copy of the form by email, as well as a link allowing you to download the after-sales return form.
  3. Prepare the package according to the instructions in the service manual. Remember to include a printed copy of the form.
  4. Send the package with a delivery service adapted to the volume of the package.