At the heart of our customer service
After sales service
A team of experienced technicians is dedicated to the after-sales service within our production site.
From the oldest to the most recent machines, they will be able to make a precise diagnosis of the problems encountered and offer you the best repair solutions.
We ensure the availability of spare parts for models up to 15 years old.
If you have a question or a problem with a piece of equipment, contact us
Before sending us any equipment
- Please fill in the form below as accurately as possible. Please feel free to attach photos and videos.
- You will receive a copy of the form by email, as well as a link allowing you to download the after-sales return form.
- Prepare the package according to the instructions in the service manual. Remember to include a printed copy of the form.
- Send the package with a delivery service adapted to the volume of the package.