General Terms and Conditions of Sale \u2013 ACRN<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Nunito:wght@300;400;500;600;700&display=swap\" rel=\"stylesheet\">\n<style>\n :root {\n --bleu-fonce: #215876;\n --bleu-moyen: #2d6e90;\n --bleu-clair: #95CCEB;\n --bleu-pale: #dceef7;\n --orange: #EE7F00;\n --blanc: #ffffff;\n --gris-bg: #f4f7fa;\n --gris-border: #dce8ef;\n --texte: #1c2b35;\n --texte-soft: #5a7080;\n }\n\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n html { scroll-behavior: smooth; }\n\n \/* \u2500\u2500 FIX DIVI \u2013 Hide page title \u2500\u2500 *\/\n .page-id-23880 .entry-title,\n .page-id-23880 h1.page-title,\n .page-id-23880 .et_pb_title_container h1 { display: none !important; }\n\n \/* \u2500\u2500 FIX colors overridden by Divi \u2500\u2500 *\/\n .hero * { color: inherit !important; }\n .hero h1 { color: #ffffff !important; }\n .hero h1 span { color: #95CCEB !important; }\n .hero-eyebrow { color: #EE7F00 !important; 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}\n .cgv-article:target { background: rgba(149,204,235,0.07); }\n\n .article-header {\n display: flex;\n align-items: flex-start;\n gap: 18px;\n margin-bottom: 22px;\n }\n\n .article-num-big {\n font-size: 52px;\n font-weight: 700;\n color: var(--bleu-pale);\n line-height: 1;\n min-width: 60px;\n text-align: right;\n flex-shrink: 0;\n margin-top: -6px;\n letter-spacing: -2px;\n }\n\n .article-title-wrap { flex: 1; }\n\n .article-tag {\n font-size: 9px;\n letter-spacing: 2.5px;\n text-transform: uppercase;\n color: var(--orange);\n font-weight: 700;\n margin-bottom: 5px;\n }\n\n .article-title {\n font-size: 18px;\n font-weight: 700;\n text-transform: uppercase;\n letter-spacing: 1px;\n color: var(--bleu-fonce);\n line-height: 1.15;\n }\n\n .article-title-wrap::after {\n content: '';\n display: block;\n width: 32px; height: 3px;\n background: var(--orange);\n margin-top: 10px;\n border-radius: 2px;\n }\n\n .article-body { font-size: 14px; line-height: 1.85; color: #334d5c; }\n .article-body p { margin-bottom: 13px; }\n .article-body p:last-child { margin-bottom: 0; }\n .article-body strong { font-weight: 700; color: var(--bleu-fonce); }\n\n .article-body ul {\n list-style: none;\n margin: 14px 0 18px;\n padding: 0;\n border: 1px solid var(--gris-border);\n border-radius: 4px;\n overflow: hidden;\n }\n\n .article-body ul li {\n display: flex;\n align-items: flex-start;\n gap: 12px;\n padding: 10px 16px;\n border-bottom: 1px solid var(--gris-border);\n font-size: 13.5px;\n transition: background 0.15s;\n }\n\n .article-body ul li:last-child { border-bottom: none; }\n .article-body ul li:hover { background: var(--bleu-pale); }\n\n .article-body ul li::before {\n content: '\u203a';\n color: var(--orange);\n font-size: 16px;\n font-weight: 700;\n flex-shrink: 0;\n line-height: 1.6;\n }\n\n .notice {\n background: var(--bleu-pale);\n border-left: 4px solid var(--bleu-fonce);\n padding: 14px 18px;\n margin: 16px 0;\n font-size: 13.5px;\n color: var(--bleu-fonce);\n border-radius: 0 4px 4px 0;\n font-weight: 500;\n }\n\n .notice.orange {\n background: #fff5e6;\n border-left-color: var(--orange);\n color: #7a3f00;\n }\n\n .sub-section {\n margin-top: 26px;\n padding-top: 22px;\n border-top: 1px dashed var(--gris-border);\n }\n\n .sub-title {\n font-size: 11px;\n letter-spacing: 2px;\n text-transform: uppercase;\n color: var(--bleu-fonce);\n font-weight: 700;\n margin-bottom: 12px;\n display: flex;\n align-items: center;\n gap: 8px;\n }\n\n .sub-title::before {\n content: '';\n width: 16px; height: 2px;\n background: var(--bleu-clair);\n display: block;\n flex-shrink: 0;\n }\n\n @media (max-width: 880px) {\n .hero { padding: 36px 18px 32px; }\n .page-layout { grid-template-columns: 1fr; padding: 20px 14px 60px; }\n .sidebar { display: none; }\n .cgv-article { padding: 28px 18px; }\n .article-num-big { display: none; }\n }\n<\/style>\n<\/head>\n<body>\n\n<div class=\"hero\">\n <svg class=\"hero-deco\" width=\"320\" height=\"320\" viewBox=\"0 0 320 320\">\n <circle cx=\"160\" cy=\"160\" r=\"130\" stroke=\"white\" stroke-width=\"1.5\" fill=\"none\"\/>\n <circle cx=\"160\" cy=\"160\" r=\"90\" stroke=\"white\" stroke-width=\"1.5\" fill=\"none\"\/>\n <circle cx=\"160\" cy=\"160\" r=\"50\" stroke=\"white\" stroke-width=\"1.5\" fill=\"none\"\/>\n <circle cx=\"160\" cy=\"40\" r=\"12\" fill=\"white\"\/>\n <circle cx=\"60\" cy=\"240\" r=\"8\" fill=\"white\"\/>\n <circle cx=\"280\" cy=\"200\" r=\"6\" fill=\"white\"\/>\n <\/svg>\n <div class=\"hero-eyebrow\">Official contractual document<\/div>\n <h1>General<br><span>Terms<\/span> and Conditions<br>of Sale<\/h1>\n <div class=\"hero-meta\">\n <div class=\"meta-item\">\n <span class=\"meta-label\">Company<\/span>\n <span class=\"meta-value\">ACRN<\/span>\n <\/div>\n <div class=\"meta-item\">\n <span class=\"meta-label\">Activity<\/span>\n <span class=\"meta-value\">Sale, design, manufacturing, maintenance of industrial machines<\/span>\n <\/div>\n <div class=\"meta-item\">\n <span class=\"meta-label\">Jurisdiction<\/span>\n <span class=\"meta-value\">Commercial Court of Rouen<\/span>\n <\/div>\n <div class=\"meta-item\">\n <span class=\"meta-label\">Applicable law<\/span>\n <span class=\"meta-value\">French law<\/span>\n <\/div>\n <\/div>\n<\/div>\n\n<div class=\"page-layout\">\n <aside class=\"sidebar\">\n <div class=\"sidebar-title\">Table of Contents<\/div>\n <ul class=\"nav-list\">\n <li><a href=\"#art1\"><span class=\"nav-num\">01<\/span>Purpose and scope<\/a><\/li>\n <li><a href=\"#art2\"><span class=\"nav-num\">02<\/span>Intellectual property<\/a><\/li>\n <li><a href=\"#art3\"><span class=\"nav-num\">03<\/span>Cooperation between parties<\/a><\/li>\n <li><a href=\"#art4\"><span class=\"nav-num\">04<\/span>Quotes, pre-studies and studies<\/a><\/li>\n <li><a href=\"#art5\"><span class=\"nav-num\">05<\/span>Specifications<\/a><\/li>\n <li><a href=\"#art6\"><span class=\"nav-num\">06<\/span>Confidentiality<\/a><\/li>\n <li><a href=\"#art7\"><span class=\"nav-num\">07<\/span>Contract content and formation<\/a><\/li>\n <li><a href=\"#art8\"><span class=\"nav-num\">08<\/span>Orders<\/a><\/li>\n <li><a href=\"#art9\"><span class=\"nav-num\">09<\/span>Acceptance, testing, claims<\/a><\/li>\n <li><a href=\"#art10\"><span class=\"nav-num\">10<\/span>Delivery \u2013 Transport \u2013 Insurance<\/a><\/li>\n <li><a href=\"#art11\"><span class=\"nav-num\">11<\/span>Delivery lead times<\/a><\/li>\n <li><a href=\"#art12\"><span class=\"nav-num\">12<\/span>Warranty<\/a><\/li>\n <li><a href=\"#art13\"><span class=\"nav-num\">13<\/span>Change in customer situation<\/a><\/li>\n <li><a href=\"#art14\"><span class=\"nav-num\">14<\/span>Prices and payment terms<\/a><\/li>\n <li><a href=\"#art15\"><span class=\"nav-num\">15<\/span>Liability<\/a><\/li>\n <li><a href=\"#art16\"><span class=\"nav-num\">16<\/span>Force majeure<\/a><\/li>\n <li><a href=\"#art17\"><span class=\"nav-num\">17<\/span>Applicable law<\/a><\/li>\n <li><a href=\"#art18\"><span class=\"nav-num\">18<\/span>Jurisdiction clause<\/a><\/li>\n <li><a href=\"#art19\"><span class=\"nav-num\">19<\/span>Services<\/a><\/li>\n <li><a href=\"#art20\"><span class=\"nav-num\">20<\/span>Liability and entrusted goods<\/a><\/li>\n <\/ul>\n <\/aside>\n\n <main class=\"content\">\n\n <section class=\"cgv-article\" id=\"art1\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">01<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 1<\/div>\n <h2 class=\"article-title\">Purpose and scope<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>These general terms and conditions have been established by <strong>ACRN<\/strong> in the context of its activities of selling, designing, manufacturing, assembling and maintaining industrial machines. They apply by operation of law to all sales and services provided to any professional Client, unless otherwise agreed in writing by the Seller in advance.<\/p>\n <p>They define the rights and obligations of the Seller and its Client with regard to the supply of parts, products and industrial services that the Seller may provide to the Client.<\/p>\n <div class=\"notice\">Any order placed implies the Client’s unconditional acceptance of and adherence to these general terms and conditions, which take precedence over any other stipulations, including any purchase or order conditions, unless otherwise agreed in writing by the Seller in advance.<\/div>\n <p>The Client expressly acknowledges that these general terms and conditions have been communicated to them in accordance with Article L. 441-1 of the French Commercial Code.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art2\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">02<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 2<\/div>\n <h2 class=\"article-title\">Intellectual property<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>These terms and conditions do not grant the Client any intellectual property rights, whether direct or indirect, over ACRN’s know-how, trade names, trademarks, logos or any other intellectual property rights relating to the Company and\/or its products and\/or services.<\/p>\n <p>Any unauthorised use may result in legal proceedings under the French Intellectual Property Code (Book VII), general contract liability and\/or unfair competition law.<\/p>\n <p>All plans, studies, quotes, technical documents and projects provided to the Client are communicated solely for the purpose of evaluating and discussing ACRN’s commercial offer. They may not be copied, reproduced or shared with third parties without prior authorisation.<\/p>\n <p>Studies, tooling, plates and moulds remain the property of ACRN in all cases, regardless of the Client’s financial contribution to their production. Any transfer of intellectual property or know-how must be formalised in a <strong>written agreement<\/strong>.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art3\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">03<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 3<\/div>\n <h2 class=\"article-title\">Cooperation between parties<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the case of custom equipment development, the Client is obliged to provide ACRN with complete, accurate and reliable information regarding its needs, operating and environmental conditions, as well as the specific characteristics of the products and processes to be handled by the equipment.<\/p>\n <div class=\"notice\">ACRN shall not be held liable for any omission or error contained in the information provided by the Client. The fulfilment of the Client’s needs will largely depend on the accuracy of the information provided.<\/div>\n <p>For its part, ACRN will inform the Client, prior to any commitment, of its technical knowledge of the manufacturing constraints and potential operational effects of the equipment.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art4\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">04<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 4<\/div>\n <h2 class=\"article-title\">Quotes, pre-studies and studies<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The study phase, as the intellectual component of an order, represents a significant part of the investment. The Parties may agree to carry out a pre-study or feasibility study to establish cost estimates and determine the principles, construction methods and number of parts required.<\/p>\n <div class=\"notice orange\">If a completed study is not followed by a service order, the costs incurred will be <strong>invoiced to the Customer<\/strong> and the documents returned.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art5\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">05<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 5<\/div>\n <h2 class=\"article-title\">Specifications<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the case of custom or adapted equipment, the Customer is solely responsible for establishing precise, complete and accurate technical specifications (including drawings, materials and technical requirements) that clearly define the characteristics of the work to be performed.<\/p>\n <div class=\"notice\">ACRN shall not be held liable for any omission or error contained in these specifications.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art6\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">06<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 6<\/div>\n <h2 class=\"article-title\">Confidentiality<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Both parties mutually commit to a general obligation of confidentiality covering all confidential information, whether oral or written, exchanged in the context of the preparation and performance of the contract, with the exception of information already in the public domain.<\/p>\n <p>The Parties undertake to take all necessary measures to ensure compliance with this obligation, throughout the duration of the contract and <strong>even after its expiry<\/strong>, and to ensure that all their employees and agents, permanent or occasional, comply with it.<\/p>\n <p>The Client guarantees ACRN against all direct or indirect consequences of any liability action, including actions for infringement or unfair competition.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art7\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">07<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 7<\/div>\n <h2 class=\"article-title\">Contract content and formation<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The following documents alone constitute contractual documents:<\/p>\n <ul>\n <li>These General Terms and Conditions of Sale as currently in force<\/li>\n <li>Special conditions expressly accepted by both Parties, including the technical specifications<\/li>\n <li>The Client’s documents supplementing these GTC<\/li>\n <li>Studies, quotes and technical documents communicated prior to the formation of the main Contract and accepted by the Parties<\/li>\n <li>The delivery note<\/li>\n <li>The invoice<\/li>\n <\/ul>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art8\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">08<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 8<\/div>\n <h2 class=\"article-title\">Orders<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>To be valid, any commercial agreement must be confirmed in writing by authorised ACRN personnel. The Client’s signature must appear on the order confirmation letter, together with the date and the words \u00abapproved and agreed\u00bb.<\/p>\n <div class=\"notice orange\"><strong>Right of withdrawal exception:<\/strong> The right of withdrawal cannot be exercised in accordance with Article L.121-28 of the French Consumer Code where the product is manufactured to the Client’s specific requirements. Any deposit paid shall remain the property of ACRN.<\/div>\n <p>Any cancellation or suspension of an order is only valid with ACRN’s written agreement, specifying the terms of compensation for all costs already incurred. Once accepted, an order cannot be cancelled or modified without ACRN’s express consent.<\/p>\n <p>For on-site services, any work carried out constitutes acceptance of the last quote submitted to the Client.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art9\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">09<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 9<\/div>\n <h2 class=\"article-title\">Acceptance, testing and claims<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The Customer bears full responsibility for the design of parts and tooling based on the industrial outcome they are seeking. ACRN is required to comply with the plan and technical specifications as well as industry best practices.<\/p>\n <p>Acceptance constitutes acknowledgement of the absence of apparent defects. The Customer must inspect the parts upon delivery, <strong>within a maximum period of 15 days<\/strong>.<\/p>\n <div class=\"notice\">In the event of a disputed defect, the Client must notify ACRN as soon as possible so that corrective action can be taken. Any work carried out by the Client on delivered parts requires ACRN’s express prior agreement.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art10\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">10<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 10<\/div>\n <h2 class=\"article-title\">Delivery \u2013 Transport \u2013 Insurance \u2013 Customs<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Unless otherwise stated, delivery is deemed to take place at ACRN’s premises as indicated on the order acknowledgement.<\/p>\n <p>All packaging, transport, insurance, customs, handling and other related operations are carried out at the <strong>Client’s sole cost, risk and peril<\/strong>. The Client must inspect the shipment upon arrival and pursue any claims against carriers as necessary.<\/p>\n <p>In the event of non-conforming delivery, ACRN’s liability is strictly limited to replacing the non-conforming goods, to the exclusion of any damages.<\/p>\n <div class=\"notice\">From the point of risk transfer, the Client is responsible for insuring the equipment against all risks, including those related to transport, until full payment has been made to ACRN.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art11\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">11<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 11<\/div>\n <h2 class=\"article-title\">Delivery lead times<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Unless expressly agreed otherwise, delivery lead times are <strong>indicative<\/strong> and may be extended in the event of force majeure. Lead times run from the latest of the following dates:<\/p>\n <ul>\n <li>Date of final acceptance of the Customer’s order<\/li>\n <li>Date of payment of any agreed deposit<\/li>\n <li>Date of receipt of all materials, equipment and specifications required from the Customer<\/li>\n <li>Date of fulfilment of prior contractual or legal obligations<\/li>\n <\/ul>\n <div class=\"notice orange\">Delivery delays attributable to ACRN shall not under any circumstances justify cancellation of the order or give rise to any penalty, unless expressly agreed. Late delivery penalties shall not exceed <strong>5%<\/strong> of the value of the goods not yet delivered.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art12\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">12<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 12<\/div>\n <h2 class=\"article-title\">Warranty<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The duration and scope of the warranty shall be stated on the order acknowledgement. It is strictly personal to the Client and non-transferable, unless expressly agreed otherwise. The warranty period begins on the date the equipment is commissioned at the Client’s site, provided this occurs no later than <strong>15 days<\/strong> after ACRN makes it available.<\/p>\n <p>The warranty does not apply in the following cases:<\/p>\n <ul>\n <li>Defects arising from materials supplied by the Client or a design imposed by the Client<\/li>\n <li>Modifications made without ACRN’s written consent<\/li>\n <li>Replacement of parts with those from a different source<\/li>\n <li>Normal wear and tear, negligence, lack of maintenance or improper use<\/li>\n <li>Damage or accidents occurring during transport or force majeure events<\/li>\n <\/ul>\n <div class=\"notice\">ACRN’s liability is strictly limited to the free replacement of parts found to be defective, without compensation of any kind. <strong>Beyond the warranty period (2 years), ACRN does not cover malfunctions of machine components.<\/strong><\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art13\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">13<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 13<\/div>\n <h2 class=\"article-title\">Change in customer financial situation<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the event of a deterioration in the Customer’s financial situation, delivery will only take place upon immediate payment. In the event of a sale, transfer or pledge of the business, ACRN reserves the right, without prior notice, to:<\/p>\n <ul>\n <li>Declare all amounts due immediately payable<\/li>\n <li>Suspend any delivery or service<\/li>\n <li>Terminate all ongoing contracts and retain any deposits, tooling and parts held<\/li>\n <\/ul>\n <p>The Client undertakes to notify ACRN without delay of any situation of insolvency, early dissolution, cessation of activity or commencement of any collective insolvency proceedings.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art14\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">14<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 14<\/div>\n <h2 class=\"article-title\">Prices and payment terms<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Prices are quoted in euros, exclusive of tax and customs duties, on an \u00abex-works\u00bb basis unless otherwise specified. Quotes and proposals remain valid for <strong>1 month<\/strong>. Unless otherwise agreed, payments are made by bank transfer.<\/p>\n <div class=\"notice\">In accordance with Article L441-10 of the French Commercial Code, the agreed payment period may not exceed <strong>45 days end of month<\/strong> or <strong>60 days from the invoice date<\/strong>.<\/div>\n <p>Any failure or delay in payment will automatically result, without prior notice, in:<\/p>\n <ul>\n <li>Immediate acceleration and enforceability of all outstanding invoices<\/li>\n <li>ACRN’s right to suspend, cancel or refuse any order<\/li>\n <li>Late payment penalties at <strong>3 times the statutory interest rate<\/strong> + flat-rate recovery fee of <strong>\u20ac40<\/strong><\/li>\n <li>A penalty clause equal to <strong>10%<\/strong> of the total amount due<\/li>\n <li>In the event of termination: an additional penalty of <strong>15%<\/strong> of the order value<\/li>\n <\/ul>\n <div class=\"notice orange\">Any invoice dispute must be raised within <strong>2 months<\/strong> of the invoice date. After this deadline, no claim will be accepted.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art15\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">15<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 15<\/div>\n <h2 class=\"article-title\">Liability<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>ACRN’s obligations under these GTC are <strong>best-efforts obligations<\/strong>. ACRN’s liability is excluded in the following cases:<\/p>\n <ul>\n <li>Defects arising from materials or parts supplied by the Customer<\/li>\n <li>Defects arising from the Customer’s design or imposed subcontractors<\/li>\n <li>Normal wear and tear, deterioration or accidents attributable to the Customer or a third party<\/li>\n <li>Any abnormal, atypical or improper use of the product<\/li>\n <li>Any intervention by the Client or a third party without ACRN’s express agreement<\/li>\n <li>Enclosures and weighing scales broken following a fall or misuse<\/li>\n <\/ul>\n <div class=\"notice\">Under no circumstances shall ACRN be liable for indirect or consequential damages such as loss of revenue, loss of profit or loss of opportunity. ACRN’s total civil liability is capped at the <strong>invoiced and collected value<\/strong> of the defective goods.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art16\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">16<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 16<\/div>\n <h2 class=\"article-title\">Force majeure<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>ACRN’s liability shall not be engaged if non-performance or delay results from a force majeure event within the meaning of Article 1218 of the French Civil Code. This includes, in particular: fluctuations in raw material prices, natural disasters, fire, armed conflict, strikes, epidemics, transport disruptions, IT failures and government orders.<\/p>\n <div class=\"notice\">ACRN will inform the Client of the event and its expected duration. If the event continues for more than <strong>2 months<\/strong>, the Parties will meet to discuss next steps.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art17\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">17<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 17<\/div>\n <h2 class=\"article-title\">Applicable law<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>By express agreement between the parties, this contract is governed by <strong>French law<\/strong>.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art18\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">18<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 18<\/div>\n <h2 class=\"article-title\">Jurisdiction clause<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the absence of an amicable settlement, any dispute relating to the application, validity, interpretation or performance of these terms and conditions shall be brought before the <strong>Commercial Court of Rouen<\/strong>.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art19\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">19<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 19<\/div>\n <h2 class=\"article-title\">Services<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>ACRN provides testing, analysis, calibration, research and related services in its field of activity: tightening and loosening torques, leak testing, tension\/compression benches, compression testing, force measurement and dimensional tools.<\/p>\n <div class=\"sub-section\">\n <div class=\"sub-title\">19-1 \u2014 On-site intervention<\/div>\n <p>The Client undertakes to provide ACRN with access to the service location, samples or equipment and the relevant technical documentation. The Client is responsible for all administrative and safety arrangements required for ACRN’s intervention on its site.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">19-2 \u2014 Communication and use of results<\/div>\n <p>Service results are documented in French on ACRN letterhead, in the Client’s name, in two copies: one kept in ACRN’s archives, the other sent electronically to the Client as a password-protected PDF.<\/p>\n <div class=\"notice\">Certified copies may be provided upon written request, subject to invoicing, for a period of <strong>10 years<\/strong> following the issue of the original document. Reproduction of any ACRN document is only permitted in its entirety.<\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art20\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">20<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 20<\/div>\n <h2 class=\"article-title\">Liability and entrusted goods<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <div class=\"sub-section\" style=\"margin-top:0;padding-top:0;border-top:none;\">\n <div class=\"sub-title\">20-1 \u2014 Scope of custody<\/div>\n <p>ACRN assumes custody of equipment entrusted by the Client for the purpose of the service (calibration, maintenance, testing). Custody begins upon physical receipt of the equipment at ACRN’s premises and ends upon handover to the carrier or Client for return.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-2 \u2014 Liability in case of damage<\/div>\n <p>In the event of deterioration, loss or destruction of entrusted equipment, ACRN’s liability is strictly limited to compensation for direct material damage, to the exclusion of any loss of revenue, data loss or intangible losses.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-3 \u2014 Compensation terms (depreciation)<\/div>\n <p>Compensation shall not exceed the market value of the equipment at the time of the incident (catalogue purchase price, less a depreciation coefficient proportional to the age of the equipment). Replacement with new equipment is not a right if the entrusted equipment was already used.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-4 \u2014 Aesthetic damage to functional equipment<\/div>\n <p>If equipment sustains aesthetic damage (impact, scratches, paintwork, etc.) but retains full operational capacity and metrological compliance:<\/p>\n <ul>\n <li>The equipment will not be replaced or fully reimbursed<\/li>\n <li>ACRN will pay a flat-rate aesthetic compensation of <strong>10%<\/strong> of the original purchase price (upon presentation of invoice)<\/li>\n <li>This payment constitutes full and final settlement and extinguishes all claims relating to said damage<\/li>\n <\/ul>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-5 \u2014 Exclusions<\/div>\n <ul>\n <li>Damage resulting from inadequate packaging by the Client<\/li>\n <li>Inherent defect or normal wear and tear of the equipment<\/li>\n <li>Force majeure (fire, water damage, burglary despite security measures)<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/section>\n\n <\/main>\n<\/div>\n\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Sale \u2013 ACRN Official contractual document GeneralTerms and Conditionsof Sale Company ACRN Activity Sale, design, manufacturing, maintenance of industrial machines Jurisdiction Commercial Court of Rouen Applicable law French law Table of Contents 01Purpose and scope 02Intellectual property 03Cooperation between parties 04Quotes, pre-studies and studies 05Specifications 06Confidentiality 07Contract content and formation […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-23899","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages\/23899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/comments?post=23899"}],"version-history":[{"count":1,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages\/23899\/revisions"}],"predecessor-version":[{"id":23900,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages\/23899\/revisions\/23900"}],"wp:attachment":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/media?parent=23899"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/dipi_cpt_category?post=23899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":23899,"date":"2026-04-15T14:06:45","date_gmt":"2026-04-15T12:06:45","guid":{"rendered":"https:\/\/www.acrn.fr\/?page_id=23899"},"modified":"2026-04-15T14:06:47","modified_gmt":"2026-04-15T12:06:47","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.acrn.fr\/es\/cgv\/","title":{"rendered":""},"content":{"rendered":"\n\n\n\n\n\n\nGeneral Terms and Conditions of Sale \u2013 ACRN<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Nunito:wght@300;400;500;600;700&display=swap\" rel=\"stylesheet\">\n<style>\n :root {\n --bleu-fonce: #215876;\n --bleu-moyen: #2d6e90;\n --bleu-clair: #95CCEB;\n --bleu-pale: #dceef7;\n --orange: #EE7F00;\n --blanc: #ffffff;\n --gris-bg: #f4f7fa;\n --gris-border: #dce8ef;\n --texte: #1c2b35;\n --texte-soft: #5a7080;\n }\n\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n html { scroll-behavior: smooth; }\n\n \/* \u2500\u2500 FIX DIVI \u2013 Hide page title \u2500\u2500 *\/\n .page-id-23880 .entry-title,\n .page-id-23880 h1.page-title,\n .page-id-23880 .et_pb_title_container h1 { display: none !important; 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}\n .article-body strong { font-weight: 700; color: var(--bleu-fonce); }\n\n .article-body ul {\n list-style: none;\n margin: 14px 0 18px;\n padding: 0;\n border: 1px solid var(--gris-border);\n border-radius: 4px;\n overflow: hidden;\n }\n\n .article-body ul li {\n display: flex;\n align-items: flex-start;\n gap: 12px;\n padding: 10px 16px;\n border-bottom: 1px solid var(--gris-border);\n font-size: 13.5px;\n transition: background 0.15s;\n }\n\n .article-body ul li:last-child { border-bottom: none; }\n .article-body ul li:hover { background: var(--bleu-pale); }\n\n .article-body ul li::before {\n content: '\u203a';\n color: var(--orange);\n font-size: 16px;\n font-weight: 700;\n flex-shrink: 0;\n line-height: 1.6;\n }\n\n .notice {\n background: var(--bleu-pale);\n border-left: 4px solid var(--bleu-fonce);\n padding: 14px 18px;\n margin: 16px 0;\n font-size: 13.5px;\n color: var(--bleu-fonce);\n border-radius: 0 4px 4px 0;\n font-weight: 500;\n }\n\n .notice.orange {\n background: #fff5e6;\n border-left-color: var(--orange);\n color: #7a3f00;\n }\n\n .sub-section {\n margin-top: 26px;\n padding-top: 22px;\n border-top: 1px dashed var(--gris-border);\n }\n\n .sub-title {\n font-size: 11px;\n letter-spacing: 2px;\n text-transform: uppercase;\n color: var(--bleu-fonce);\n font-weight: 700;\n margin-bottom: 12px;\n display: flex;\n align-items: center;\n gap: 8px;\n }\n\n .sub-title::before {\n content: '';\n width: 16px; height: 2px;\n background: var(--bleu-clair);\n display: block;\n flex-shrink: 0;\n }\n\n @media (max-width: 880px) {\n .hero { padding: 36px 18px 32px; }\n .page-layout { grid-template-columns: 1fr; padding: 20px 14px 60px; }\n .sidebar { display: none; }\n .cgv-article { padding: 28px 18px; }\n .article-num-big { display: none; }\n }\n<\/style>\n<\/head>\n<body>\n\n<div class=\"hero\">\n <svg class=\"hero-deco\" width=\"320\" height=\"320\" viewBox=\"0 0 320 320\">\n <circle cx=\"160\" cy=\"160\" r=\"130\" stroke=\"white\" stroke-width=\"1.5\" fill=\"none\"\/>\n <circle cx=\"160\" cy=\"160\" r=\"90\" stroke=\"white\" stroke-width=\"1.5\" fill=\"none\"\/>\n <circle cx=\"160\" cy=\"160\" r=\"50\" stroke=\"white\" stroke-width=\"1.5\" fill=\"none\"\/>\n <circle cx=\"160\" cy=\"40\" r=\"12\" fill=\"white\"\/>\n <circle cx=\"60\" cy=\"240\" r=\"8\" fill=\"white\"\/>\n <circle cx=\"280\" cy=\"200\" r=\"6\" fill=\"white\"\/>\n <\/svg>\n <div class=\"hero-eyebrow\">Official contractual document<\/div>\n <h1>General<br><span>Terms<\/span> and Conditions<br>of Sale<\/h1>\n <div class=\"hero-meta\">\n <div class=\"meta-item\">\n <span class=\"meta-label\">Company<\/span>\n <span class=\"meta-value\">ACRN<\/span>\n <\/div>\n <div class=\"meta-item\">\n <span class=\"meta-label\">Activity<\/span>\n <span class=\"meta-value\">Sale, design, manufacturing, maintenance of industrial machines<\/span>\n <\/div>\n <div class=\"meta-item\">\n <span class=\"meta-label\">Jurisdiction<\/span>\n <span class=\"meta-value\">Commercial Court of Rouen<\/span>\n <\/div>\n <div class=\"meta-item\">\n <span class=\"meta-label\">Applicable law<\/span>\n <span class=\"meta-value\">French law<\/span>\n <\/div>\n <\/div>\n<\/div>\n\n<div class=\"page-layout\">\n <aside class=\"sidebar\">\n <div class=\"sidebar-title\">Table of Contents<\/div>\n <ul class=\"nav-list\">\n <li><a href=\"#art1\"><span class=\"nav-num\">01<\/span>Purpose and scope<\/a><\/li>\n <li><a href=\"#art2\"><span class=\"nav-num\">02<\/span>Intellectual property<\/a><\/li>\n <li><a href=\"#art3\"><span class=\"nav-num\">03<\/span>Cooperation between parties<\/a><\/li>\n <li><a href=\"#art4\"><span class=\"nav-num\">04<\/span>Quotes, pre-studies and studies<\/a><\/li>\n <li><a href=\"#art5\"><span class=\"nav-num\">05<\/span>Specifications<\/a><\/li>\n <li><a href=\"#art6\"><span class=\"nav-num\">06<\/span>Confidentiality<\/a><\/li>\n <li><a href=\"#art7\"><span class=\"nav-num\">07<\/span>Contract content and formation<\/a><\/li>\n <li><a href=\"#art8\"><span class=\"nav-num\">08<\/span>Orders<\/a><\/li>\n <li><a href=\"#art9\"><span class=\"nav-num\">09<\/span>Acceptance, testing, claims<\/a><\/li>\n <li><a href=\"#art10\"><span class=\"nav-num\">10<\/span>Delivery \u2013 Transport \u2013 Insurance<\/a><\/li>\n <li><a href=\"#art11\"><span class=\"nav-num\">11<\/span>Delivery lead times<\/a><\/li>\n <li><a href=\"#art12\"><span class=\"nav-num\">12<\/span>Warranty<\/a><\/li>\n <li><a href=\"#art13\"><span class=\"nav-num\">13<\/span>Change in customer situation<\/a><\/li>\n <li><a href=\"#art14\"><span class=\"nav-num\">14<\/span>Prices and payment terms<\/a><\/li>\n <li><a href=\"#art15\"><span class=\"nav-num\">15<\/span>Liability<\/a><\/li>\n <li><a href=\"#art16\"><span class=\"nav-num\">16<\/span>Force majeure<\/a><\/li>\n <li><a href=\"#art17\"><span class=\"nav-num\">17<\/span>Applicable law<\/a><\/li>\n <li><a href=\"#art18\"><span class=\"nav-num\">18<\/span>Jurisdiction clause<\/a><\/li>\n <li><a href=\"#art19\"><span class=\"nav-num\">19<\/span>Services<\/a><\/li>\n <li><a href=\"#art20\"><span class=\"nav-num\">20<\/span>Liability and entrusted goods<\/a><\/li>\n <\/ul>\n <\/aside>\n\n <main class=\"content\">\n\n <section class=\"cgv-article\" id=\"art1\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">01<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 1<\/div>\n <h2 class=\"article-title\">Purpose and scope<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>These general terms and conditions have been established by <strong>ACRN<\/strong> in the context of its activities of selling, designing, manufacturing, assembling and maintaining industrial machines. They apply by operation of law to all sales and services provided to any professional Client, unless otherwise agreed in writing by the Seller in advance.<\/p>\n <p>They define the rights and obligations of the Seller and its Client with regard to the supply of parts, products and industrial services that the Seller may provide to the Client.<\/p>\n <div class=\"notice\">Any order placed implies the Client’s unconditional acceptance of and adherence to these general terms and conditions, which take precedence over any other stipulations, including any purchase or order conditions, unless otherwise agreed in writing by the Seller in advance.<\/div>\n <p>The Client expressly acknowledges that these general terms and conditions have been communicated to them in accordance with Article L. 441-1 of the French Commercial Code.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art2\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">02<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 2<\/div>\n <h2 class=\"article-title\">Intellectual property<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>These terms and conditions do not grant the Client any intellectual property rights, whether direct or indirect, over ACRN’s know-how, trade names, trademarks, logos or any other intellectual property rights relating to the Company and\/or its products and\/or services.<\/p>\n <p>Any unauthorised use may result in legal proceedings under the French Intellectual Property Code (Book VII), general contract liability and\/or unfair competition law.<\/p>\n <p>All plans, studies, quotes, technical documents and projects provided to the Client are communicated solely for the purpose of evaluating and discussing ACRN’s commercial offer. They may not be copied, reproduced or shared with third parties without prior authorisation.<\/p>\n <p>Studies, tooling, plates and moulds remain the property of ACRN in all cases, regardless of the Client’s financial contribution to their production. Any transfer of intellectual property or know-how must be formalised in a <strong>written agreement<\/strong>.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art3\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">03<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 3<\/div>\n <h2 class=\"article-title\">Cooperation between parties<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the case of custom equipment development, the Client is obliged to provide ACRN with complete, accurate and reliable information regarding its needs, operating and environmental conditions, as well as the specific characteristics of the products and processes to be handled by the equipment.<\/p>\n <div class=\"notice\">ACRN shall not be held liable for any omission or error contained in the information provided by the Client. The fulfilment of the Client’s needs will largely depend on the accuracy of the information provided.<\/div>\n <p>For its part, ACRN will inform the Client, prior to any commitment, of its technical knowledge of the manufacturing constraints and potential operational effects of the equipment.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art4\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">04<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 4<\/div>\n <h2 class=\"article-title\">Quotes, pre-studies and studies<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The study phase, as the intellectual component of an order, represents a significant part of the investment. The Parties may agree to carry out a pre-study or feasibility study to establish cost estimates and determine the principles, construction methods and number of parts required.<\/p>\n <div class=\"notice orange\">If a completed study is not followed by a service order, the costs incurred will be <strong>invoiced to the Customer<\/strong> and the documents returned.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art5\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">05<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 5<\/div>\n <h2 class=\"article-title\">Specifications<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the case of custom or adapted equipment, the Customer is solely responsible for establishing precise, complete and accurate technical specifications (including drawings, materials and technical requirements) that clearly define the characteristics of the work to be performed.<\/p>\n <div class=\"notice\">ACRN shall not be held liable for any omission or error contained in these specifications.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art6\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">06<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 6<\/div>\n <h2 class=\"article-title\">Confidentiality<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Both parties mutually commit to a general obligation of confidentiality covering all confidential information, whether oral or written, exchanged in the context of the preparation and performance of the contract, with the exception of information already in the public domain.<\/p>\n <p>The Parties undertake to take all necessary measures to ensure compliance with this obligation, throughout the duration of the contract and <strong>even after its expiry<\/strong>, and to ensure that all their employees and agents, permanent or occasional, comply with it.<\/p>\n <p>The Client guarantees ACRN against all direct or indirect consequences of any liability action, including actions for infringement or unfair competition.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art7\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">07<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 7<\/div>\n <h2 class=\"article-title\">Contract content and formation<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The following documents alone constitute contractual documents:<\/p>\n <ul>\n <li>These General Terms and Conditions of Sale as currently in force<\/li>\n <li>Special conditions expressly accepted by both Parties, including the technical specifications<\/li>\n <li>The Client’s documents supplementing these GTC<\/li>\n <li>Studies, quotes and technical documents communicated prior to the formation of the main Contract and accepted by the Parties<\/li>\n <li>The delivery note<\/li>\n <li>The invoice<\/li>\n <\/ul>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art8\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">08<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 8<\/div>\n <h2 class=\"article-title\">Orders<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>To be valid, any commercial agreement must be confirmed in writing by authorised ACRN personnel. The Client’s signature must appear on the order confirmation letter, together with the date and the words \u00abapproved and agreed\u00bb.<\/p>\n <div class=\"notice orange\"><strong>Right of withdrawal exception:<\/strong> The right of withdrawal cannot be exercised in accordance with Article L.121-28 of the French Consumer Code where the product is manufactured to the Client’s specific requirements. Any deposit paid shall remain the property of ACRN.<\/div>\n <p>Any cancellation or suspension of an order is only valid with ACRN’s written agreement, specifying the terms of compensation for all costs already incurred. Once accepted, an order cannot be cancelled or modified without ACRN’s express consent.<\/p>\n <p>For on-site services, any work carried out constitutes acceptance of the last quote submitted to the Client.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art9\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">09<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 9<\/div>\n <h2 class=\"article-title\">Acceptance, testing and claims<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The Customer bears full responsibility for the design of parts and tooling based on the industrial outcome they are seeking. ACRN is required to comply with the plan and technical specifications as well as industry best practices.<\/p>\n <p>Acceptance constitutes acknowledgement of the absence of apparent defects. The Customer must inspect the parts upon delivery, <strong>within a maximum period of 15 days<\/strong>.<\/p>\n <div class=\"notice\">In the event of a disputed defect, the Client must notify ACRN as soon as possible so that corrective action can be taken. Any work carried out by the Client on delivered parts requires ACRN’s express prior agreement.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art10\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">10<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 10<\/div>\n <h2 class=\"article-title\">Delivery \u2013 Transport \u2013 Insurance \u2013 Customs<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Unless otherwise stated, delivery is deemed to take place at ACRN’s premises as indicated on the order acknowledgement.<\/p>\n <p>All packaging, transport, insurance, customs, handling and other related operations are carried out at the <strong>Client’s sole cost, risk and peril<\/strong>. The Client must inspect the shipment upon arrival and pursue any claims against carriers as necessary.<\/p>\n <p>In the event of non-conforming delivery, ACRN’s liability is strictly limited to replacing the non-conforming goods, to the exclusion of any damages.<\/p>\n <div class=\"notice\">From the point of risk transfer, the Client is responsible for insuring the equipment against all risks, including those related to transport, until full payment has been made to ACRN.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art11\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">11<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 11<\/div>\n <h2 class=\"article-title\">Delivery lead times<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Unless expressly agreed otherwise, delivery lead times are <strong>indicative<\/strong> and may be extended in the event of force majeure. Lead times run from the latest of the following dates:<\/p>\n <ul>\n <li>Date of final acceptance of the Customer’s order<\/li>\n <li>Date of payment of any agreed deposit<\/li>\n <li>Date of receipt of all materials, equipment and specifications required from the Customer<\/li>\n <li>Date of fulfilment of prior contractual or legal obligations<\/li>\n <\/ul>\n <div class=\"notice orange\">Delivery delays attributable to ACRN shall not under any circumstances justify cancellation of the order or give rise to any penalty, unless expressly agreed. Late delivery penalties shall not exceed <strong>5%<\/strong> of the value of the goods not yet delivered.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art12\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">12<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 12<\/div>\n <h2 class=\"article-title\">Warranty<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>The duration and scope of the warranty shall be stated on the order acknowledgement. It is strictly personal to the Client and non-transferable, unless expressly agreed otherwise. The warranty period begins on the date the equipment is commissioned at the Client’s site, provided this occurs no later than <strong>15 days<\/strong> after ACRN makes it available.<\/p>\n <p>The warranty does not apply in the following cases:<\/p>\n <ul>\n <li>Defects arising from materials supplied by the Client or a design imposed by the Client<\/li>\n <li>Modifications made without ACRN’s written consent<\/li>\n <li>Replacement of parts with those from a different source<\/li>\n <li>Normal wear and tear, negligence, lack of maintenance or improper use<\/li>\n <li>Damage or accidents occurring during transport or force majeure events<\/li>\n <\/ul>\n <div class=\"notice\">ACRN’s liability is strictly limited to the free replacement of parts found to be defective, without compensation of any kind. <strong>Beyond the warranty period (2 years), ACRN does not cover malfunctions of machine components.<\/strong><\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art13\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">13<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 13<\/div>\n <h2 class=\"article-title\">Change in customer financial situation<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the event of a deterioration in the Customer’s financial situation, delivery will only take place upon immediate payment. In the event of a sale, transfer or pledge of the business, ACRN reserves the right, without prior notice, to:<\/p>\n <ul>\n <li>Declare all amounts due immediately payable<\/li>\n <li>Suspend any delivery or service<\/li>\n <li>Terminate all ongoing contracts and retain any deposits, tooling and parts held<\/li>\n <\/ul>\n <p>The Client undertakes to notify ACRN without delay of any situation of insolvency, early dissolution, cessation of activity or commencement of any collective insolvency proceedings.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art14\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">14<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 14<\/div>\n <h2 class=\"article-title\">Prices and payment terms<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>Prices are quoted in euros, exclusive of tax and customs duties, on an \u00abex-works\u00bb basis unless otherwise specified. Quotes and proposals remain valid for <strong>1 month<\/strong>. Unless otherwise agreed, payments are made by bank transfer.<\/p>\n <div class=\"notice\">In accordance with Article L441-10 of the French Commercial Code, the agreed payment period may not exceed <strong>45 days end of month<\/strong> or <strong>60 days from the invoice date<\/strong>.<\/div>\n <p>Any failure or delay in payment will automatically result, without prior notice, in:<\/p>\n <ul>\n <li>Immediate acceleration and enforceability of all outstanding invoices<\/li>\n <li>ACRN’s right to suspend, cancel or refuse any order<\/li>\n <li>Late payment penalties at <strong>3 times the statutory interest rate<\/strong> + flat-rate recovery fee of <strong>\u20ac40<\/strong><\/li>\n <li>A penalty clause equal to <strong>10%<\/strong> of the total amount due<\/li>\n <li>In the event of termination: an additional penalty of <strong>15%<\/strong> of the order value<\/li>\n <\/ul>\n <div class=\"notice orange\">Any invoice dispute must be raised within <strong>2 months<\/strong> of the invoice date. After this deadline, no claim will be accepted.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art15\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">15<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 15<\/div>\n <h2 class=\"article-title\">Liability<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>ACRN’s obligations under these GTC are <strong>best-efforts obligations<\/strong>. ACRN’s liability is excluded in the following cases:<\/p>\n <ul>\n <li>Defects arising from materials or parts supplied by the Customer<\/li>\n <li>Defects arising from the Customer’s design or imposed subcontractors<\/li>\n <li>Normal wear and tear, deterioration or accidents attributable to the Customer or a third party<\/li>\n <li>Any abnormal, atypical or improper use of the product<\/li>\n <li>Any intervention by the Client or a third party without ACRN’s express agreement<\/li>\n <li>Enclosures and weighing scales broken following a fall or misuse<\/li>\n <\/ul>\n <div class=\"notice\">Under no circumstances shall ACRN be liable for indirect or consequential damages such as loss of revenue, loss of profit or loss of opportunity. ACRN’s total civil liability is capped at the <strong>invoiced and collected value<\/strong> of the defective goods.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art16\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">16<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 16<\/div>\n <h2 class=\"article-title\">Force majeure<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>ACRN’s liability shall not be engaged if non-performance or delay results from a force majeure event within the meaning of Article 1218 of the French Civil Code. This includes, in particular: fluctuations in raw material prices, natural disasters, fire, armed conflict, strikes, epidemics, transport disruptions, IT failures and government orders.<\/p>\n <div class=\"notice\">ACRN will inform the Client of the event and its expected duration. If the event continues for more than <strong>2 months<\/strong>, the Parties will meet to discuss next steps.<\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art17\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">17<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 17<\/div>\n <h2 class=\"article-title\">Applicable law<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>By express agreement between the parties, this contract is governed by <strong>French law<\/strong>.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art18\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">18<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 18<\/div>\n <h2 class=\"article-title\">Jurisdiction clause<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>In the absence of an amicable settlement, any dispute relating to the application, validity, interpretation or performance of these terms and conditions shall be brought before the <strong>Commercial Court of Rouen<\/strong>.<\/p>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art19\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">19<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 19<\/div>\n <h2 class=\"article-title\">Services<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <p>ACRN provides testing, analysis, calibration, research and related services in its field of activity: tightening and loosening torques, leak testing, tension\/compression benches, compression testing, force measurement and dimensional tools.<\/p>\n <div class=\"sub-section\">\n <div class=\"sub-title\">19-1 \u2014 On-site intervention<\/div>\n <p>The Client undertakes to provide ACRN with access to the service location, samples or equipment and the relevant technical documentation. The Client is responsible for all administrative and safety arrangements required for ACRN’s intervention on its site.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">19-2 \u2014 Communication and use of results<\/div>\n <p>Service results are documented in French on ACRN letterhead, in the Client’s name, in two copies: one kept in ACRN’s archives, the other sent electronically to the Client as a password-protected PDF.<\/p>\n <div class=\"notice\">Certified copies may be provided upon written request, subject to invoicing, for a period of <strong>10 years<\/strong> following the issue of the original document. Reproduction of any ACRN document is only permitted in its entirety.<\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"cgv-article\" id=\"art20\">\n <div class=\"article-header\">\n <div class=\"article-num-big\">20<\/div>\n <div class=\"article-title-wrap\">\n <div class=\"article-tag\">Article 20<\/div>\n <h2 class=\"article-title\">Liability and entrusted goods<\/h2>\n <\/div>\n <\/div>\n <div class=\"article-body\">\n <div class=\"sub-section\" style=\"margin-top:0;padding-top:0;border-top:none;\">\n <div class=\"sub-title\">20-1 \u2014 Scope of custody<\/div>\n <p>ACRN assumes custody of equipment entrusted by the Client for the purpose of the service (calibration, maintenance, testing). Custody begins upon physical receipt of the equipment at ACRN’s premises and ends upon handover to the carrier or Client for return.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-2 \u2014 Liability in case of damage<\/div>\n <p>In the event of deterioration, loss or destruction of entrusted equipment, ACRN’s liability is strictly limited to compensation for direct material damage, to the exclusion of any loss of revenue, data loss or intangible losses.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-3 \u2014 Compensation terms (depreciation)<\/div>\n <p>Compensation shall not exceed the market value of the equipment at the time of the incident (catalogue purchase price, less a depreciation coefficient proportional to the age of the equipment). Replacement with new equipment is not a right if the entrusted equipment was already used.<\/p>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-4 \u2014 Aesthetic damage to functional equipment<\/div>\n <p>If equipment sustains aesthetic damage (impact, scratches, paintwork, etc.) but retains full operational capacity and metrological compliance:<\/p>\n <ul>\n <li>The equipment will not be replaced or fully reimbursed<\/li>\n <li>ACRN will pay a flat-rate aesthetic compensation of <strong>10%<\/strong> of the original purchase price (upon presentation of invoice)<\/li>\n <li>This payment constitutes full and final settlement and extinguishes all claims relating to said damage<\/li>\n <\/ul>\n <\/div>\n <div class=\"sub-section\">\n <div class=\"sub-title\">20-5 \u2014 Exclusions<\/div>\n <ul>\n <li>Damage resulting from inadequate packaging by the Client<\/li>\n <li>Inherent defect or normal wear and tear of the equipment<\/li>\n <li>Force majeure (fire, water damage, burglary despite security measures)<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/section>\n\n <\/main>\n<\/div>\n\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Sale \u2013 ACRN Official contractual document GeneralTerms and Conditionsof Sale Company ACRN Activity Sale, design, manufacturing, maintenance of industrial machines Jurisdiction Commercial Court of Rouen Applicable law French law Table of Contents 01Purpose and scope 02Intellectual property 03Cooperation between parties 04Quotes, pre-studies and studies 05Specifications 06Confidentiality 07Contract content and formation […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-23899","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages\/23899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/comments?post=23899"}],"version-history":[{"count":1,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages\/23899\/revisions"}],"predecessor-version":[{"id":23900,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/pages\/23899\/revisions\/23900"}],"wp:attachment":[{"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/media?parent=23899"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.acrn.fr\/es\/wp-json\/wp\/v2\/dipi_cpt_category?post=23899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}